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KAPLAN MD is the brainchild of world-renowned medical and cosmetic dermatologist, Stuart H. Kaplan, MD. In today’s fast-paced culture, simplicity has become a luxury. In an attempt to address the needs and desires of his exclusive clientele, Dr. Kaplan called on his 25+ years of medical experience to formulate a concise line of products designed to address a multitude of skin concerns using quality, effective ingredients and breakthrough medical science. Each and every KAPLAN MD product contains multiple active ingredients to offer incredible results in a simple, concise regimen. “I really believe in making skincare simple. The easier the regimen, the more likely your patients will follow the regimen, and stick to it. I see my job as combining the most effective anti-aging ingredients into as few products as possible, so my patients have the best results without the hassle. Everything is so fast paced and complicated these days; true luxury is about taking the best solution, which is often the most complicated, and making it simple. I see KAPLAN MD as beautiful skin made simple.” – Dr. Stuart H. Kaplan KAPLAN MD has pioneered some of the most standout trends in beauty today, boasting the most expensive ingredients list of any skincare brand currently on the market.

Absolutely. Male skin is subject to the aging process just as female skin is, although the signs tend to show up later in men. KAPLAN MD is a concise, fuss-free line of products that can treat and prevent the external signs of aging in men.

Dr. Stuart Kaplan has identified 12 key skin symptoms associated with aging, which begins to affect our skin starting in our late 20s ~ early 30’s. They are: Accelerated Formation of Fine Lines and Wrinkles Adult Acne Flushing/Redness Loss of Firmness Loss of Elasticity Thinning, Colorless or Translucent Skin Dull, Lackluster Skin Dry, Dehydrated Skin Uneven Pigmentation Facial Hair Growth Photosensitivity (sensitive to sun exposure) Hypersensitivity (skin is more sensitive to irritation, allergies and bruising).

KAPLAN MD has 5 points of difference that set it apart from every skincare product in the world. They are: 1. KAPLAN MD contains the most exclusive, medical-grade, patented ingredients in concentrations that they were clinically tested. This is an important distinction because most products contain only tiny amounts of patented ingredients just so they can make marketing claims. Dr. Kaplan formulated each product with ingredients at the concentrations they were clinically tested to ensure the best possible results. These include our exclusive BioFusion-3S Plant Stem Cells, Matrixyl Synth’6, Juvinity and 22 Certified Organic Extracts. (Read more on these individual ingredients below.) 2. KAPLAN MD is the only skincare line in the world that was specifically formulated to prevent and treat skin aging caused not only by time, but aging caused by the environment (sun damage, pollution, etc.) and hormonal progression as well. 3. KAPLAN MD incorporates an advanced vehicle and time-release delivery system. Many products on the market today feature only 1 or 2 “star” ingredients. However, every single KAPLAN MD product contains over 30 star ingredients. Why don’t other brands put in more patented ingredients? It is simply too expensive to produce, too hard to market, and near impossible to formulate. Dr. Kaplan’s vision was to take all the best anti-aging ingredients in the world and combine them into the most concise line of products. In addition, each product contains a time-release delivery system. This allows the ingredients to penetrate into the skin and get to where it needs to be. The ingredients are slowly time-released so your skin is nourished and protected throughout the day. 4. BPA-Free (Bisphenol-A) Packaging. BPA is a byproduct in most consumer plastics, and has been banned in Europe and in plastic baby bottles here in the U.S. As the leader in skincare and skin science, Dr. Kaplan encased all KAPLAN MD treatment products in high quality Italian glass bottles to not only preserve the purity and integrity of the formulas, but to altogether avoid the leaching of BPAs from plastic into the products. All KAPLAN MD products that are contained in tubes or plastic containers are certified BPA free. 5. KAPLAN MD formulas are 100% paraben, sulfate and gluten free. KAPLAN MD is different not only for what is inside our formulas, but what we keep out.

In today’s fast-paced culture, simplicity has become a luxury. KAPLAN MD features a concise line of products designed to address a multitude of skin concerns using quality, effective ingredients and breakthrough medical science. Each and every KAPLAN MD product contains multiple active ingredients to offer incredible results in a simple, concise regimen. While you receive the best results from using the full KAPLAN MD skincare regimen, the beauty of our products is that you can easily incorporate any KAPLAN MD product into your existing skincare regimen as well.

We frequently receive comments based on ethnicity or skin type, such as: “I HAVE COMBINATION SKIN. IS KAPLAN MD THE RIGHT SKINCARE LINE FOR ME?” “I’M BLACK AND HAVE OILY SKIN.” “I’M ASIAN AND HAVE DRY SKIN.” “I’M HISPANIC AND HAVE ACNE”… It doesn’t matter! Starting the day we are born, every human being ages the same way. It is natural, it is inevitable, it is universal, and it is relentless. It does not discriminate based on race, gender, or skin type. If we have skin (and we all do), we will eventually face the signs of aging. KAPLAN MD is the ONLY treatment line, where every product in the line treats causes of skin aging regardless of age, sex and ethnicity.

Yes. KAPLAN MD is a topical skincare product, which means it only affects the skin externally. KAPLAN MD products are also safe, and do not contain parabens, mineral oil, PABA, petrolatum, or BPA. Keep in mind that your body goes through many changes during pregnancy, and your hormones will fluctuate. You will experience various symptoms, and your skin, which is your body’s largest organ, is no exception. One example of this is acne. Another example would be if a lotion you have used all your life suddenly irritates your skin. So bear in mind that certain symptoms are due to your hormonal fluctuations, and not necessarily caused by your skincare product. You may also be advised by your doctor to avoid certain product ingredients while pregnant, so please consult your doctor before using any new skincare regimen.

Every single KAPLAN MD product contains this exclusive botanical complex. Each of these 22 Certified Organic Extracts was specially selected to provide exceptional skin nourishing, skin healing and skin soothing benefits. Individually, they are:

• Aloe Barbadensis Extract
• Camellia Sinensis (Green Tea) Extract
• Salvia Officinalis (Sage) Extract
• Pelargonium Graveolens (Rose Geranium) Extract
• Melissa Officinalis (Lemon Balm) Extract
• Ginkgo Biloba Extract
• Lavandula Intermedia (Lavender) Extract
• Rosmarinus Officinalis (Rosemary) Extract
• Mentha Piperita (Peppermint) Extract
• Thymus Vulgaris (Thyme) Extract
• Chamomilla Recutita (Matricaria) Extract
• Trifolium Pratense (Red Clover) Extract
• Rosa Canina (Rose Hips) Extract
• Borago Officinalis (Borage) Extract
• Macrocystis Pyrifera (Kelp) Extract
• Panax Ginseng Root Extract
• Camellia Sinensis (White Tea) Extract
• Ilex Paraguariensis (Yerba Mate) Extract
• Lippia Citriodora (Lemon Verbena) Extract
• Citrus Grandis (Grapefruit) Extract
• Sambucus Nigra (Elderflower) Extract
• Fucus Vesiculosus (Seaweed) Extract

Matrixyl Synth’6 is a new FDA-approved patented peptide, which is clinically proven to stimulate all 6 levels of collagen synthesis. You may be familiar with older versions of this ingredient, Matrixyl and Matrixyl 3000, which worked to prevent fine lines and wrinkles. Matrixyl Synth’6 is the latest generation of this peptide, and is proven even more effective at decreasing wrinkles, improving skin texture, and promoting cellular renewal. Matrixyl Synth’6 works by stimulating all the major constituents within the dermal matrix. This enhances collagen synthesis, which in turn effectively plumps and smoothes away wrinkles from inside the skin. Matrixyl Synth’6 is contained in all KAPLAN MD Concentrate products, and in the concentration it was clinically tested for the most effective results against skin aging.

Juvinity™ is a newly patented, state-of-the-art antioxidant that uses Nobel Prize winning DNA technology on Telomeres. Telomeres are the genetic code that protects the ends of chromosomes. Think of the plastic end caps on the tips of shoelaces, which keep the threads from unwinding. During cell division, the DNA strand unwraps and the genetic information is copied from end to end. But every time a cell divides, part of the Telomere is consumed, causing it to get shorter and shorter. When a Telomere becomes too short, the DNA strand becomes damaged during cell division and can no longer replicate. As a result, the cell dies. This Nobel Prize winning research allows us to pinpoint exactly what is responsible for aging on the cellular level, and that the length of the Telomere is what determines a cell’s lifespan. Juvinity™ works to ensure the length of the telomere, thereby delaying cell aging and increasing the skin cell’s energy and vitality. Juvinity™ is contained in all KAPLAN MD Concentrate products, and in the concentration it was clinically tested for the most effective results against skin aging.

BioFusion-3S is an exclusive KAPLAN MD complex of 3 plant stem cells obtained from the Alp Rose, Gamay Grape and Swiss Apple. Rhodendron Ferrugineum (Alp Rose) Leaf Stem Cell – harvested from an extremely resistant, rare, alpine flower that is known to grow in extreme conditions and withstand all climates. Works to increase the skin’s stem cell vitality, and protects against environmental stress. Vitis Vinifera (Gamay Teinturier Freaux Grape) Stem Cell – an extremely UV-resistant burgundy grape known for its protection against UV-stress. Protects against photo-aging by building up the skin’s UV-tolerance. Malus Domestica (Swiss Apple) Fruit Stem Cell – obtained from the rare Swiss apple known for its longevity and resolvability. Helps the skin’s stem cells to maintain their strength and structure, and capacity to regenerate new collagen.

All orders are processed within one to two business days (processing time does not include weekend days or major holidays). During high volume periods, such as new product launches and sales, orders may take up to 5 business days to leave our distribution center.

Orders placed on Saturday and Sunday will be processed the following Monday.

Orders for Expedited Shipping will be processed the same day if received by 12:00 PM EST.

Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

For orders shipping to an address in the United States via Free Shipping, please allow 6-10 business days for delivery after the order has been processed and dispatched from our Distribution Center.

For orders shipping to an address in the United States via Fedex Smartpost, please allow 3-6 business days for delivery after the order has been processed and dispatched from our Distribution Center.

For all International Orders (any order outside the USA), the shipping charge is a flat $45.00 fee and will ship via USPS International Priority Mail or Fedex International Economy, whichever is most compatible with the country that the order is being shipped.

Please note:  All purchases are subject to a bank authorization prior to processing. Only authorized purchases will be processed and shipped.

If you have questions about your order, please contact KAPLAN MD Customer Service at 1.800.SKIN.HELP or via email at info@kaplanmd.com.

Business hours are Monday-Friday, 8:00am-4:00pm PST*, excluding US Holidays.  

*Due to the current COVID pandemic, please allow up to 48 hours for a response.

You will receive an Order Confirmation immediately after your order is placed. If you do not receive an order confirmation, please check the spam folders in your email.

Once the order has shipped, you will receive a Shipment Confirmation with a tracking number. You may check the status of your most recent order(s) by referencing your Shipment Confirmation. This is the easiest and fastest way to get the most current information regarding your KAPLAN MD Online orders.

When you click on your tracking number, you will be redirected to the carrier’s website to view the delivery status of your order. You can also enter your tracking number on the carrier’s website directly, if you wish. This will provide you with detailed shipping information about your current order.

Please note: Some carriers may not have tracking information available for up to 24 business hours after the order is shipped.

For time sensitive requests, such as order cancellations or address changes, please call us toll-free at +1 (800) SKIN-HELP or email us at info@kaplanmd.com for assistance.

Our business hours are Monday-Friday, 8:00am-4:00pm PST*, excluding US Holidays.  

*Due to the current COVID pandemic, please allow up to 48 hours for a response.

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons include:

• Item(s) is not available.
• Difficulty in processing payment information.
• Cannot ship to address provided.
• A duplicate order was placed.
• Cancelled due to a customer request.

If your order is cancelled, you will receive an email notice to explain the reason for the cancellation. You will not be billed for any cancelled items.

If you have questions about a cancelled order, please contact KAPLAN MD Customer Service at +1 (800) SKIN-HELP or via email at info@kaplanmd.com.

Business hours are Monday-Friday, 8:00am-4:00pm PST*, excluding US Holidays.  

*Due to the current COVID pandemic, please allow up to 48 hours for a response.

If for any reason you are not happy with your purchase on kaplanmd.com, we do offer a 30 day return policy.

In order to process your return, please ship your unused product back to us at the address below within 30 days of receipt, along with any free gifts or promotional items that were shipped with the product.

Return Shipping Address:

KAPLAN MD Skincare Distribution Center

ATTN: RETURNS
2580 Corporate Place, Suite F104
Monterey Park, CA 91754

Only products purchased on our website, www.kaplanmd.com, may be returned for a refund. Upon receipt at the address stated above, your return will be processed promptly for the full purchase price of your products and any applicable sales taxes paid. Shipping fees are non-refundable. In addition, any promotions or discounts that were applied to your original order will also be deducted from your refund. 

To expedite your return more efficiently, please include the original packing slip in the return shipment.

For your protection and to ensure prompt delivery, we recommend that you send your return via Fedex, UPS or insured Parcel Post. 

Please note: To ensure a Full Refund, any Gift with Purchase item that was included with your original order must returned as well. Gift items that are not returned with your shipment will be charged their full retail value and deducted from the refund.

If you have questions about returns, please contact us by phone at +1 (800) SKIN-HELP or via email at info@kaplanmd.com.

Business hours are Monday-Friday, 8:00am-4:00pm PST*, excluding US Holidays.  

*Due to the current COVID pandemic, please allow up to 48 hours for a response.

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at +1 (800) SKIN-HELP or via email at info@kaplanmd.com.

Damages reported more than 14 days from date of delivery will not be accepted for exchanges or refunds.

When contacting us, please provide the order number along with your email address and phone number for faster service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

Business hours are Monday-Friday, 8:00am-4:00pm PST*, excluding US Holidays.  

*Due to the current COVID pandemic, please allow up to 48 hours for a response.

• Only (1) Discount or Offer Code may be applied per order. Discount and Offer Codes cannot be stacked.
• Free Shipping promotions are available to standard domestic shipments only (expedited and international shipping are excluded), unless otherwise stipulated.
• If you receive a free item with the purchase of a full-price item and wish to return the full-price item, you must also return the free item or its full retail value will be deducted from your refund.
• Promotional Offers, Sales, Promotional Codes and Coupons (collectively, “Promotions”) are only available for a limited time only, and must be redeemed within the applicable offer time period on the Site. KAPLAN MD has the right to cancel, change or alter any of its Promotions, at any time, without notice and in its sole discretion. 

In addition: 

1. Promotions CANNOT be applied to previous purchases or previous orders.

2. Promotions CANNOT be combined with any other offers or discounts, including price matching of any other retailer.

3. Promotions must be entered/redeemed PRIOR to completing an order. Our Customer Service CANNOT retroactively apply any codes or coupons to previously placed or pending orders.

4. KAPLAN MD reserves the right to cancel any order due to unauthorized, altered, or ineligible use of Promotions.

If you have questions, please contact us by phone at +1 (800) SKIN-HELP or via email at info@kaplanmd.com. Our business hours are Monday-Friday, 8:00am-4:00pm PST*, excluding US Holidays.  

*Due to the current COVID pandemic, please allow up to 48 hours for a response.